Detects customer presence and dwell time at tables or service stations, especially useful for nail salons, beauty services, and personalized attention workflows.
Business challenge
Service-station operations often rely on manual records to know when a customer arrived, how long they stayed, and whether the station was truly occupied.
Product approach
HorusSense turns each table or service station into a measurable operational unit, using cameras to estimate presence, dwell time, and availability without interrupting service.
How it works
The solution detects occupancy in defined zones, calculates service duration, and generates events for dashboards, alerts, or schedule and queue integrations.
Why it matters
It helps measure productivity, real attention time, and station utilization with objective evidence.
Key benefits
- Station-level occupancy visibility
- Attention and dwell-time measurement
- Alerts for waiting customers or inactive stations
- Foundation for schedule, queue, or payment integrations
Target sectors
Specific capabilities
- Detection of a seated or present customer at a station.
- Dwell-time measurement by service.
- Identification of free, occupied, or inactive stations.
- Utilization reports by hour, day, or location.
- Future integration with scheduling, queue, or payment systems.
Shared capabilities
It shares Table Service's occupancy and dwell-time logic for fixed zones, but changes the focus: instead of restaurant tables, it measures service stations where value depends on attention time and space utilization.